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Articles on:CRM
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  • CRM Overview
    The CRM (Customer Relationship Management) module is the heart of SWELLEnterprise, helping you manage all your customer relationships, track interactions, and grow your business.Some readers
  • Managing Contacts
    Contacts are the foundation of your CRM. Learn how to create, organize, and manage all your customer and prospect information.Some readers
  • Managing Companies
    Organize your business relationships by creating and managing company records in your CRM.Some readers
  • Reminders
    Set reminders on any CRM entity (contacts, companies, leads) to never miss a follow-up or important date.Some readers
  • Leads Pipeline
    Track and convert prospects into customers using the visual leads pipeline board.Some readers
  • Custom Fields
    Add custom data fields to CRM entities (contacts, companies, leads) to capture information specific to your business.Few readers
  • Note Visibility Controls
    When adding notes to contacts, companies, leads, projects, or tasks, you can control who sees each note using the visibility setting. This gives you fine-grained control over sensitive information within your team. Visibility Options Every note has three visibility options, selectable when creating or editing a note: Team (Default) All team members within your account can see the note. This is the standard setting for general-purpose notes, meeting summaries, and shared context. No spFew readers

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