Security Settings

Configure security features to protect your account and data.

Password Management

Change Password

Update your password:

1. Go to Settings → Security
2. Click "Change Password"
3. Enter Current: Current password
4. Enter New: New password
5. Confirm New: Re-enter new password
6. Save: Password updated

Password Requirements

Minimum:

• 8 characters (recommended: 12+)
• Mix of characters recommended
• Cannot reuse recent passwords

Best Practices:

• Use unique password
• Mix uppercase, lowercase, numbers, symbols
• Don't reuse passwords
• Change regularly

Two-Factor Authentication (2FA)

Enable 2FA

Add extra security layer:

1. Go to Settings → Security
2. Enable "Two-Factor Authentication"
3. Scan QR Code: Use authenticator app
4. Enter Code: Verify with code
5. Save Backup Codes: Store securely
6. 2FA Enabled: Extra security active

Authenticator Apps

Use apps like:

• Google Authenticator
• Authy
• Microsoft Authenticator
• 1Password
• LastPass

Backup Codes

Important: Save backup codes:

• Store in secure location
• Use if you lose access to authenticator
• Can disable 2FA if needed
• Generate new codes if used

Session Management

Active Sessions

View logged-in devices:

1. Go to Settings → Security → Active Sessions
2. See All Sessions: All logged-in devices
3. Device Info: Browser, location, last activity
4. Logout Device: Sign out specific device
5. Logout All: Sign out from all devices

Session Timeout

Automatic logout:

• Inactivity: Logout after inactivity period
• Security: Prevents unauthorized access
• Configurable: May be configurable per plan

Security Best Practices

1. Strong Password: Use strong, unique password
2. Enable 2FA: Add two-factor authentication
3. Regular Updates: Change password regularly
4. Monitor Sessions: Review active sessions
5. Logout When Done: Sign out when finished
6. Secure Devices: Use secure devices only
7. Report Suspicious: Report suspicious activity

Troubleshooting

Can't change password?

• Verify current password is correct
• Check new password meets requirements
• Ensure passwords match
• Try refreshing page

2FA not working?

• Verify authenticator app time is correct
• Check code is entered correctly
• Use backup code if needed
• Contact support to disable 2FA

Suspicious activity?

• Change password immediately
• Logout all sessions
• Enable 2FA if not enabled
• Contact support

For more help, see Common Issues.

Next Steps

• Account Settings - Manage profile
• Team Management - Manage team
• Billing & Subscriptions - Subscription management

Updated on: 13/03/2026