Task Management
Task Management
Create, organize, and track tasks within your projects to get work done efficiently.
What are Tasks?
Tasks are individual work items within a project. Each task represents:
- Work to Do: Specific action or deliverable
- Owner: Person responsible
- Deadline: When it's due
- Status: Not started, in progress, completed
- Priority: Low, medium, high
Creating a Task
Quick Create
- Go to Projects → [Select Project]
- Click "Add Task" or "New Task"
- Fill in task details
- Save
Required Fields
- Title: Task name
- Project: Which project (auto-selected if in project view)
Optional Fields
Basic Information:
- Description: Task details and requirements
- Task List: Which section/phase (e.g., "Planning", "Development")
- Status: Not started, in progress, completed
- Priority: Low, medium, high
- Assignee: Who's responsible
- Due Date: When task is due
- Start Date: When work begins
Time Tracking:
- Estimated Hours: How long you think it will take
- Actual Hours: Time actually spent (log time)
Additional:
- Parent Task: Link to parent task (for subtasks)
- Tags: Organize tasks
- Custom Fields: Your custom data
Task Lists (Sections)
Organize tasks into groups:
Creating Task Lists
- Go to project
- Click "Add Task List" or "New Section"
- Enter name (e.g., "Planning", "Development")
- Save
- Add tasks to list
Common Task List Names
By Phase:
- Planning
- Design
- Development
- Testing
- Deployment
- Support
By Category:
- Design Tasks
- Development Tasks
- Marketing Tasks
- Content Tasks
By Sprint:
- Sprint 1
- Sprint 2
- Sprint 3
Task Statuses
Not Started
Task hasn't begun:
- Default status for new tasks
- Not yet worked on
- Shows in "To Do" column
In Progress
Work has started:
- Task is being worked on
- Actively in progress
- Shows in "In Progress" column
Completed
Task is finished:
- Work is done
- Task complete
- Shows in "Done" column
- Contributes to project progress
Other Statuses
May include:
- Blocked: Waiting on something
- On Hold: Temporarily paused
- Cancelled: No longer needed
Assigning Tasks
Assign to Team Member
- Create/Edit Task: Open task
- Assignee Field: Select team member
- Save: Task assigned
- Notification: Assignee notified (if configured)
Multiple Assignees
If supported:
- Assign to multiple people
- All receive notifications
- All can update task
Unassigned Tasks
- Tasks can be unassigned
- Show in "Unassigned" view
- Can assign later
Task Priorities
Priority Levels
High:
- Urgent tasks
- Critical work
- Important deadlines
- Shown with red indicator
Medium:
- Normal priority
- Standard work
- Default priority
- Shown with yellow indicator
Low:
- Nice to have
- Can wait
- Low urgency
- Shown with gray indicator
Due Dates
Setting Due Dates
- Open task
- Find "Due Date" field
- Select date
- Optionally set time
- Save
Due Date Benefits
- Prioritization: See what's due soon
- Filtering: Filter by due date
- Notifications: Get reminders
- Tracking: Monitor overdue tasks
Subtasks
Break down large tasks:
- Create Parent Task: Main task
- Add Subtask: Click "Add Subtask"
- Fill Details: Enter subtask info
- Link to Parent: Automatically linked
- Complete Subtasks: Mark off as done
- Parent Updates: Parent task reflects progress
Use Cases:
- Large tasks broken into steps
- Multi-step processes
- Checklist items
- Task dependencies
Time Tracking
Estimated Hours
Set how long you think it will take:
- Open task
- Enter "Estimated Hours"
- Save
- Used for planning and budgeting
Logging Time
Track actual time spent:
- Open task
- Click "Log Time" or "Add Time Entry"
- Enter:
- Date: When work was done
- Hours: Time spent
- Description: What was worked on
- Save
- Actual Hours updates automatically
Time Reports
View time tracking:
- Total estimated vs actual
- Time by team member
- Time by task list
- Project time summary
Organizing Tasks
Drag and Drop
Reorder tasks:
- Kanban View: Drag between status columns
- List View: Drag to reorder
- Task Lists: Move between lists
Filtering
Filter tasks by:
- Status: Not started, in progress, completed
- Assignee: Show tasks for specific person
- Priority: High, medium, low
- Due Date: Overdue, due soon, upcoming
- Task List: Filter by section
Searching
Search tasks by:
- Title
- Description
- Assignee name
- Tags
Task Comments
Collaborate on tasks:
- Open Task: Click task
- Comments Section: Find comments area
- Add Comment: Type your comment
- @Mention: Tag team members
- Save: Comment added
- Notifications: Mentioned users notified
Task Attachments
Attach files to tasks:
- Open task
- Find "Attachments" or "Files" section
- Click "Upload" or "Add File"
- Select file
- Upload
- File attached to task
Supported Files:
- Documents (PDF, Word, etc.)
- Images
- Spreadsheets
- Any file type
Completing Tasks
Mark Complete
- Open Task: Click task
- Status: Change to "Completed"
- Save: Task marked complete
- Progress: Project progress updates
Quick Complete
- Checkbox: Click checkbox in list
- Status Dropdown: Change status to "Completed"
- Drag: Drag to "Done" column (Kanban view)
Best Practices
- Break Down Work: Divide large tasks into smaller ones
- Set Clear Titles: Descriptive task names
- Add Descriptions: Explain what needs to be done
- Assign Ownership: Every task should have an owner
- Set Deadlines: Use due dates to prioritize
- Update Status: Keep task status current
- Use Task Lists: Organize into logical groups
- Track Time: Log hours for accurate tracking
- Communicate: Use comments to collaborate
- Review Regularly: Check task status frequently
Common Scenarios
Starting a New Project
- Create Project: Set up project
- Add Task Lists: Create sections/phases
- Add Initial Tasks: Break down into tasks
- Assign Tasks: Distribute to team
- Set Deadlines: Establish timeline
- Begin Work: Start on tasks
Daily Task Management
- View Assigned Tasks: Check your tasks
- Update Status: Mark in progress
- Log Time: Track hours worked
- Add Comments: Update team
- Complete Tasks: Mark finished
- Check Due Dates: Prioritize upcoming
Task Collaboration
- Assign Tasks: Give work to team
- Add Comments: Discuss in task
- @Mention: Tag team members
- Share Updates: Keep everyone informed
- Review Progress: Check completion
Troubleshooting
Can't create task?
- Verify project exists
- Check required fields filled
- Try refreshing page
- Check permissions
Task not showing?
- Check filters not hiding it
- Verify task list selected
- Check project view
- Refresh page
Can't assign task?
- Verify team members exist
- Check user has access
- Try different assignee
- Check permissions
For more help, see Common Issues.
Next Steps
- Creating Projects - Set up projects
- Project Collaboration - Work with team
- CRM Overview - Link to clients
Updated on: 13/03/2026
Thank you!
