Project Collaboration

Work effectively with your team on projects using assignments, comments, mentions, and notifications.

Collaboration Features

SWELLEnterprise provides several ways to collaborate on projects:

• Task Assignments: Assign work to team members
• Comments: Discuss tasks and projects
• @Mentions: Tag team members in comments
• Notifications: Stay informed of updates
• File Sharing: Share files on projects and tasks

Assigning Tasks

Assign to Team Member

1. Create/Edit Task: Open task
2. Assignee Field: Select team member from dropdown
3. Save: Task assigned
4. Notification: Assignee receives notification (if configured)

Multiple Assignees

If supported:

• Assign to multiple people
• All receive notifications
• All can update task
• All see task in their list

Unassigned Tasks

• Tasks can be unassigned
• Show in "Unassigned" view
• Can assign later
• Useful for task backlog

Task Comments

Adding Comments

Collaborate on tasks:

1. Open Task: Click task to view details
2. Comments Section: Find comments area
3. Type Comment: Enter your message
4. @Mention: Tag team members with @username
5. Save: Comment added
6. Notifications: Mentioned users notified

Comment Features

Rich Text:

• Format text (bold, italic, etc.)
• Add links
• Use emojis

Attachments:

• Attach files to comments
• Share documents
• Include images

Editing:

• Edit your comments
• Delete comments (if permitted)
• Reply to comments

@Mentions

Mentioning Team Members

Tag team members in comments:

1. Type @: Start typing @ in comment
2. Select User: Choose from dropdown
3. Complete Comment: Finish your message
4. Save: User mentioned
5. Notification: Mentioned user notified

When to @Mention

Use @Mentions When:

• Asking someone a question
• Assigning work in comment
• Requesting review
• Notifying of important update
• Drawing attention to task

Example:

@john Can you review this task? I've added the design files.

Project Team

Adding Team Members

1. Open Project: Go to project
2. Team Section: Find "Team Members" or "Collaborators"
3. Add Member: Click "Add Team Member"
4. Select User: Choose from team
5. Assign Role: Set role (if applicable)
6. Save: Member added

Team Roles

Manager:

• Project owner
• Full access
• Can manage team

Member:

• Team member
• Can work on tasks
• Standard access

Viewer:

• Read-only access
• Can view but not edit
• Limited permissions

Notifications

Notification Types

Receive notifications for:

• Task Assignment: When assigned to task
• @Mentions: When mentioned in comment
• Task Updates: When task status changes
• Project Updates: When project changes
• Comments: New comments on your tasks

Notification Settings

Configure in Settings → Notifications:

• Email Notifications: Receive emails
• In-App Notifications: See in app
• Notification Preferences: Choose what to receive

File Sharing

Attaching Files

Share files on projects and tasks:

1. Open Project/Task: Go to project or task
2. Files Section: Find "Files" or "Attachments"
3. Upload: Click "Upload" or "Add File"
4. Select File: Choose file from computer
5. Upload: File attached
6. Team Access: Team can view/download

File Organization

By Project:

• Files attached to project
• All team members can access
• Organized by project

By Task:

• Files attached to specific task
• Relevant to that task
• Task-specific documents

Best Practices

1. Assign Clearly: Every task should have an owner
2. Communicate Often: Use comments to keep team informed
3. @Mention When Needed: Tag people who need to see updates
4. Share Files: Attach relevant documents
5. Update Status: Keep task status current
6. Respond Promptly: Reply to comments and mentions
7. Use Notifications: Configure notifications appropriately

Common Collaboration Scenarios

Task Assignment

Process:

1. Create task
2. Assign to team member
3. Add description of work needed
4. Set due date
5. Assignee notified
6. Assignee updates status as work progresses

Asking Questions

Process:

1. Open task
2. Add comment with question
3. @Mention relevant person
4. Person receives notification
5. Person replies in comment
6. Discussion continues in comments

Sharing Updates

Process:

1. Work on assigned task
2. Update task status to "In Progress"
3. Add comment with progress update
4. @Mention project manager
5. Attach work files if applicable
6. Team stays informed

Requesting Review

Process:

1. Complete task work
2. Update status to "In Progress" or "Review"
3. Add comment: "Ready for review"
4. @Mention reviewer
5. Attach files for review
6. Reviewer provides feedback in comments

Troubleshooting

Not receiving notifications?

• Check notification preferences
• Verify email settings
• Check spam folder
• Verify @mention syntax

Can't assign task?

• Verify team members exist
• Check user has access to tenant
• Verify permissions
• Try different assignee

Comments not showing?

• Refresh page
• Check you have access
• Verify comments are enabled
• Check filters

For more help, see Common Issues.

Next Steps

• Creating Projects - Set up projects
• Task Management - Create and manage tasks
• Account Settings - Configure notifications

Updated on: 13/03/2026