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# Booking Links

# Booking Links

Share your booking page with clients so they can book appointments directly, without back-and-forth emails.

## What are Booking Links?

Booking links are shareable URLs that let clients:
- See your available time slots
- Book appointments directly
- Fill out booking forms
- Pay for appointments (if required)
- Receive confirmation emails

## Types of Booking Links

### Event-Specific Links

Links to book a specific event type:
- **Format**: `/book/event-type-slug`
- **Example**: `/book/30-minute-consultation`
- **Shows**: Only that event type

### User-Level Links

Links showing all your event types:
- **Format**: `/meet/your-username`
- **Example**: `/meet/john-doe`
- **Shows**: All your active event types

## Getting Your Booking Links

### From Scheduling Dashboard

1. Go to **Scheduling** (main dashboard)
2. Find your event type card
3. Copy the booking link shown
4. Share with clients

### From Event Type Settings

1. Go to **Scheduling** → **Settings** → **Event Types**
2. Open event type
3. Find **"Booking Link"** section
4. Copy link
5. Share

### User-Level Link

1. Go to **Scheduling** → **Settings**
2. Find **"Your Booking Page"** section
3. Copy your user-level link
4. Share (shows all event types)

## Sharing Booking Links

### Email

**In Email Signature:**
```
Book a time with me: https://yoursite.com/book/consultation
```

**In Email Body:**
```
Hi [Name],

I'd love to schedule a call. Please book a time that works for you:
https://yoursite.com/book/consultation

Looking forward to speaking with you!
```

### Website

**Add to Website:**
- Link in navigation: "Book a Call"
- Button on homepage
- Contact page link
- Footer link

**HTML Example:**
```html
<a href="https://yoursite.com/book/consultation">Book a Consultation</a>
```

### Social Media

**In Bio/Profile:**
- Add link to bio
- Use link shortener if needed
- Make it prominent

**In Posts:**
- Share link in posts
- Use call-to-action: "Book your spot now!"

### Business Cards

Print booking link on:
- Business cards
- Flyers
- Brochures
- Marketing materials

## Customizing Your Booking Page

### Booking Page Appearance

Your booking page automatically shows:
- Your name and photo (if set)
- Event type name and description
- Available time slots
- Booking form (if questions added)
- Payment option (if required)

### Branding

Booking page uses:
- Your company logo (if set)
- Your brand colors
- Your company name

Configure in **Settings** → **Branding**

## How Clients Use Booking Links

### Booking Process

1. **Click Link**: Client clicks your booking link
2. **Select Event Type**: If user-level link, choose event type
3. **Choose Time**: Pick available time slot
4. **Fill Form**: Answer booking questions
5. **Enter Info**: Name, email, phone
6. **Pay (if required)**: Complete payment
7. **Confirm**: Receive confirmation email

### What Clients See

- **Available Times**: Calendar with your availability
- **Time Zone**: Times shown in their timezone
- **Event Details**: Description, duration, location
- **Your Info**: Your name, photo, bio
- **Payment**: If payment required

## Testing Your Booking Link

Always test before sharing:

1. **Click Your Link**: Open in incognito/private window
2. **Go Through Process**: Complete full booking
3. **Check Experience**: Is it clear and easy?
4. **Verify Email**: Did confirmation send?
5. **Check Calendar**: Did booking appear?

**Test Checklist:**
- ✅ Link works
- ✅ Times show correctly
- ✅ Form works
- ✅ Payment processes (if enabled)
- ✅ Confirmation email received
- ✅ Booking appears in your calendar

## Managing Bookings from Links

### Viewing Bookings

1. Go to **Scheduling** → **Bookings** (if available)
2. Or check **Scheduling Dashboard** → **Upcoming Bookings**
3. See all bookings from your links

### Rescheduling

1. Open booking
2. Click **"Reschedule"**
3. Client receives email with new time options
4. Client selects new time
5. Booking updated

### Cancelling

1. Open booking
2. Click **"Cancel"**
3. Confirm cancellation
4. Client receives cancellation email
5. Time slot becomes available again

## Analytics

Track how your booking links perform:

1. Go to **Scheduling** → **Settings** → **Analytics**
2. View metrics:
   - Total bookings
   - Booking conversion rate
   - Most popular event types
   - Booking sources
   - Peak booking times

## Best Practices

1. **Test First**: Always test links before sharing
2. **Share Widely**: Add to email signature, website, social media
3. **Use Clear CTAs**: "Book a Call", "Schedule Consultation"
4. **Set Expectations**: Tell clients what to expect
5. **Follow Up**: Confirm bookings with clients
6. **Keep Updated**: Ensure availability is current
7. **Monitor Bookings**: Check regularly for new bookings

## Troubleshooting

**Link not working?**
- Verify link is correct
- Check event type is active
- Ensure availability is set
- Try in different browser

**Clients can't see times?**
- Check your availability is set
- Verify event type is active
- Check timezone settings
- Ensure no date overrides blocking

**Payment not working?**
- Verify Stripe is configured
- Check payment enabled for event type
- Test payment link
- Check Stripe dashboard

**Confirmation email not sending?**
- Check SMTP settings
- Verify email address
- Check spam folder
- Test email connection

For more help, see [Common Issues](../troubleshooting/common-issues.md).

## Next Steps

- [Managing Bookings](https://help.swellsystem.com/en/article/managing-bookings-1wa9wdr/) - Handle appointments
- [Calendar Connections](https://help.swellsystem.com/en/article/calendar-connections-y8b2aq/) - Sync calendars
- [Setting Up Availability](https://help.swellsystem.com/en/article/setting-up-availability-17fx861/) - Configure schedule