Gmail or Gsuite Email Accounts Setup

Steps on how to connect your Email to Swell

There are two ways on how you can link your Email to Swell.

Allowing Less Secure apps
Using an App generated Password and 2-Step Verification

Method 1: Allowing Less Secure apps

You can use this step if you don’t like to set up the 2 verification for Gmail.

Go to your profile

In the IMAP field. Choose your Email provider, input your email and password. Don’t forget to click on the update button to save the changes.

Go to your Email and you will receive a security alert message from Google.

Click on “ Check activity” and confirm by clicking on the “ Yes, it was me” button.

Go back to your Swell Account and click your Inbox. Your email should be automatically linked and you can see all your Emails.
If your email didn’t connect successfully, you may encounter these errors and these are the steps you need to follow.

Error 1
Can not authenticate to IMAP server: Application-specific password required.

Solution 1: Check your email password. The password must be correct.
Solution 2: It is asking for app generated password. You can go to this link
access-gmail-by-pop-imap-2-1171882 and follow the steps on how to generate a password.

After you generate a password, input the generated app password in the IMAP password field.

Check your inbox. Your emails should be showing now.

Error 2
Please log in via your browser.

a. If you see this error you need to go to this link
visit_id=637661273657203507-1191873424&rd=2#cantsignin&zippy=%2Ci-cant-sign-in-to-my-email-client and click on the

b. Click continue.

Method 2: Using an App generated Password and 2-Step Verification

_Here are the steps on how you can set up your 2-verification for Gmail. _
You can go to this link How to Create App-Specific Passwords in Gmail

_How to Turn on Google Two Factor Authentication_

Updated on: 09/03/2021

Was this article helpful?

Share your feedback


Thank you!